Refund & Return Policy
Last updated:March 17, 2026
This Refund & Return Policy applies to purchases made through The Sixth Suite website.
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1. Returns
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We accept returns for eligible items within 14 days of delivery.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned in original packaging
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Proof of purchase is required
Certain items may not be eligible for return, including:
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Final sale items
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Gift cards
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Digital products or downloadable content
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2. Refunds
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Once your return is received and inspected, we will notify you of the status of your refund.
If approved:
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Refunds will be issued to your original method of payment
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Processing times may vary depending on your payment provider
Shipping costs are non-refundable, unless the return is due to our error.
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3. Exchanges
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We only replace items if they are defective or damaged.
If you received a damaged or defective item, please contact us within 7 days of delivery with details and photos if possible.
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4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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We recommend using a trackable shipping service
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5. Order Issues
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If your order arrives damaged, incorrect, or missing items, please contact us as soon as possible so we can resolve the issue.
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6. Contact Us
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For returns, refunds, or order issues, please contact:
Email: hello@thesixthsuitepodcast.com
Business Name: The Sixth Suite
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