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Refund & Return Policy

Last updated:March 17, 2026

This Refund & Return Policy applies to purchases made through The Sixth Suite website.

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1. Returns

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We accept returns for eligible items within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition

  • Items must be returned in original packaging

  • Proof of purchase is required

Certain items may not be eligible for return, including:

  • Final sale items

  • Gift cards

  • Digital products or downloadable content

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2. Refunds

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Once your return is received and inspected, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to your original method of payment

  • Processing times may vary depending on your payment provider

Shipping costs are non-refundable, unless the return is due to our error.

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3. Exchanges

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We only replace items if they are defective or damaged.

If you received a damaged or defective item, please contact us within 7 days of delivery with details and photos if possible.

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4. Return Shipping

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  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service

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5. Order Issues

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If your order arrives damaged, incorrect, or missing items, please contact us as soon as possible so we can resolve the issue.

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6. Contact Us

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For returns, refunds, or order issues, please contact:

Email: hello@thesixthsuitepodcast.com

Business Name: The Sixth Suite

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