Refund & Return Policy
Last updated:March 17, 2026
This Refund & Return Policy applies to purchases made through The Sixth Suite website.
1. Returns
We accept returns for eligible items within 14 days of delivery.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned in original packaging
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Proof of purchase is required
Certain items may not be eligible for return, including:
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Final sale items
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Gift cards
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Digital products or downloadable content
2. Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved:
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Refunds will be issued to your original method of payment
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Processing times may vary depending on your payment provider
Shipping costs are non-refundable, unless the return is due to our error.
3. Exchanges
We only replace items if they are defective or damaged.
If you received a damaged or defective item, please contact us within 7 days of delivery with details and photos if possible.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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We recommend using a trackable shipping service
5. Order Issues
If your order arrives damaged, incorrect, or missing items, please contact us as soon as possible so we can resolve the issue.
6. Contact Us
For returns, refunds, or order issues, please contact:
Email: hello@thesixthsuitepodcast.com
Business Name: The Sixth Suite
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